Airport Ground Staff Course Subjects

The airport is one of the busiest places, many passengers from various countries reach the airport daily. To handle this crowd and make the situation normal, companies hire Ground Staff. The students who are passionate to work at the airports and like to meet and assist people from all over the world can choose the Ground Staff course after 10+2 with any stream. Ground Staff mainly focuses on the following topics:-

  • Passenger handling
  • Cargo handling
  • Security processes & protocols
  • Customer Service

Ground Staff is an 11 months program after the completion of which the candidates will be able to bag a great job in top airlines in India and other countries.

Subjects for Airport Ground Staff

Ground Staff subjects deal in airport ground staff duty handling, passenger handling, cargo and transportation, and client service. Following are the subjects that are included in the syllabus of Ground Study:-

  • Airport Division
  • Aviation Fundamentals
  • Reservation includes Baggage screening and Queue Management
  • Check-in Procedures
  • Baggage Make-Up Area
  • Security Hold Area and boarding gate
  • Boarding Gate Formalities and Announcements
  • Arrival Procedures
  • Ramp Management
  • Frequent Flyer Program
  • SABRE- Basic Reservations and check-in

The Ground Staff course covers some of the areas such as tickets and fare counters, staff working at the airport information desk, baggage handling, and other related work schedules at the airport. Furthermore, the students can also learn about personality development and soft skills.

What do the students do after the completion of the Ground Staff course?

After the completion of the Ground Staff course, the students can apply for the job in the following airlines:-

  • Air India
  • IndiGo
  • SpiceJet
  • GoAir
  • AirAsia India
  • Vistara
  • Alliance Air
  • Luwang Air
  • Air Deccan
  • Blue Dart Aviation
  • Pinnacle Air
  • Spirit Air
  • Supreme Airlines
  • TajAir
  • Titan Aviation
  • Ventura Air Connect
  • And many more.

Ground Staff performs the following task in aviation:-

  • Customer Service (solving problems, issues, queries, complaints, etc)
  • Ticketing
  • Baggage Claims
  • Passenger Handling
  • Cargo Loading
  • Cargo Unloading
  • Security Processes
  • Inter-department coordination

Airport Ground Staff is one of the best careers after clearing the 12th exam. Today, millions of passengers travel by air every year in the world.


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